Privacy Policy

In accordance with the Gramm-Leach Bliley Act, you may request a copy of our official Privacy Notice at any NIHFCU branch, by e-mail, by phone at (301) 718-0208 or by writing to NIHFCU, P.O. Box 6475, Rockville, MD 20849-6475.

NIH Federal Credit Union is committed to protecting the privacy of your personal information. Your trust is essential to NIHFCU’s success.

Your Personal Information

In the course of providing you with products and services, NIH Federal Credit Union acquires information from you in person, during telephone interviews, on applications or other forms you complete, and from outside sources, including consumer-reporting agencies. We also maintain information about your transactions with us.

Protecting the Privacy and Confidentiality of Your Personal Information

We do not share any personal information about you or our former members with third parties except as permitted or required by law, or as necessary for business purposes. For example, we may share information with consumer reporting agencies or to comply with government entities in response to subpoenas. We may also share information with companies that work for us in providing you products and services. Such companies include check printers, savings insurance companies, and data processors. These companies act on our behalf and are obligated by contract to keep any information we share with them confidential.

NIHFCU seeks to meet the financial needs of all members. Consequently, NIHFCU may enter into agreements with other financial institutions to offer members high-quality financial products and services at reduced prices or to provide marketing services on our behalf. For example, if you have a mortgage loan with NIHFCU, we may enter into an agreement for the purpose of offering you low-cost home mortgage protection life insurance coverage. We may also enter into an agreement with a company that provides mail services to notify you of NIHFCU’s products and services or other special promotions.

As part of these agreements, we may share account-related information such as your name, address, or account activity. These agreements require that your information be kept confidential and used only for the purpose of offering you products, services, or promotions approved by NIHFCU.

Keeping Your Information Secure

We understand that the protection of your personal information is of the utmost importance and we are committed to keeping your information secure. Our employees and credit union volunteers access your personal information only when necessary to service or maintain your accounts, and meet your needs, and we educate our employees and credit union volunteers about the importance of confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your personal information.

Contact Us

If you have questions concerning the privacy of your personal information or if you need to correct information we have on file, please contact us at (301) 718-0208, (800) 877-6440, or TTD (301) 881-5822 or write to us at PO Box 6475, Rockville, MD 20849-6475.

Effective July 2004.