About Us
New Branch & Telephone Service Center Hours
Effective July 14, NIHFCU will be making some changes in operational hours as part of our ongoing effort to best align resources with the evolving needs of our membership. These changes will result in an overall increase in total hours including enhanced evening and weekend convenience.
Telephone Service Center
- Monday – Thursday: 8:00am – 5:00pm
- Friday: 8:00am – 7:00pm
- Saturday: 8:30am – 2:00pm
Extended weekday evening hours, as well as, Saturday hours are NEW
The George Washington University Branch
- Monday – Thursday: 8:00am – 4:00pm
- Friday: 8:00am – 6:30pm
- Saturday: 8:30am-1:00pm
Extended Friday evening hours, as well as, Saturday hours are NEW.
NIH Building 31 Branch
- Monday – Friday: 8:00am-4:00pm
- Saturday: closed
Saturday hours and extended Friday hours at the Clincal Center and Rockville Metro Plaza branches will be maintained.
We recognize the changes in Building 31 hours may result in some members needing to adjust their NIHFCU banking habits. However, the extended hours/options noted above along with access to over 3,300 Shared Branch locations and 30,000 surcharge-free ATMs, provide a new level of convenience not previously offered at NIHFCU.
To find any location, hours and directions, please visit our locator search.
As a reminder, members are invited to bank at our flagship Rockville Metro Plaza branch location and access NIHFCU’s free online banking and/or our 24-hour automated telephone banking service at any time.












