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Assistant Branch Manager

NIH Federal Credit Union, with more than $550 million in assets, is currently seeking a highly-motivated individual for an Assistant Branch Manager position. High school diploma or equivalent (GED). Minimum one-year Supervisory experience in a financial/branch environment with previous teller or customer service experience.  Minimum one-year experience in lending function involving loan processing and origination. Ability to function in a financial institution environment and utilize standard office equipment including but not limited to PC, fax, copier, telephone, etc. Proficient with Microsoft Word/Windows. Attention to detail and accuracy.  Excellent communication, analytical, and interpersonal skills required.

This position is responsible for: under general supervision but in following established policies and procedures performs a broad range of supervisory duties in the MSR and Teller Departments; responds in person and/or by telephone. This responsibility shall include providing Quality Member Service in a full service branch.  Perform duties of a Loan Processor. Must possess excellent interpersonal communication skills and the ability to represent the credit union in a courteous, professional manner. May function as a Branch Manager, Branch Supervisor, MSR and Teller as needed.

The duties pertain to:

Supervisory/Assistant Management:

  • Assist the Branch Manager in leading the Team in achieving NIHFCU’s goals, objectives, and individual employee responsibilities as it relates to overall performance in Sales, Service, Operational Processes and Controls, etc. This includes but is not limited to training, coaching and helping the Employee to understand their job responsibilities and expectations.
  • Supervise and assists in supporting activities of branch employees ensuring prompt accurate service levels to include professionalism, product knowledge and member satisfaction.
  • Take reasonable risks in decision-making authority.
  • Serve as needed in the capacity of a Branch Manager with the ability to demonstrate quality member service in a high pace branch environment to include interactions with Members and peers.
  • Possess effective verbal and written communication skills; effectively prepare Member correspondence through accessing appropriate systems.
  • Responsible for providing prompt and accurate information to members regarding credit union products and services, policies, and procedures.
  • Research information and analyze problems effectively. Determines viable options to solve Member issues and choose the best course of action.
  • Resolves product or service problems by clarifying the member’s concern/complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Investigate, resolve, and respond to member inquiries in writing or by phone. The resolution of these issues may include waiving fees and/or service charges.

Sales, Service and Referrals:

  • Meet established Sales, Referral Goals, and other initiatives as assigned.
  • Knowledgeable in promoting, cross-selling and referring Credit Union products and services with the ability to explain benefits and features.
  • Makes "outside" sales and member service calls on present and prospective members within the branch's market area.
  • Assist the Branch Manager in leading the Team in achieving their assigned Sales, Service, Referral, Member Satisfaction and other goals/initiatives as assigned.
  • As Assigned, Attend/set-up and run marketing event tables at onsite events such as Employee Orientations, Benefits Fairs, etc.

Loans:

  • Within Loan Authority limits, qualifies, approvals, denies or counter-offers loans within NIHFCU guidelines; refer loan applications outside of established limits for approval; is able to justify decision to both management and the member.
  • Interview loan applicants, gather and input required information for credit application, explain loan options, rates, and collateral requirements and disburse loans upon approval. Inform Members of loan decision; discuss loan alternatives.
  • Knowledge and ability to explain general lending policies and practices with the use of lending software.
  • Ensure that all loan documents are completed before approving or processing the loan request.

Branch Operations:

  • Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the branch and vault; makes necessary provisions for the securing and accounting of negotiable items.
  • Maintains records and prepares required monthly reports.
  • Assist the Branch Manager in the daily operation of the branch to include but not limited to Vault, ATM, CDM/TCD responsibilities, Auditing, Balancing, etc. and following appropriate policies and procedures as required by NIHFCU, state, and federal regulatory agencies.
  • Conduct Branch Administration Audits as assigned and/or required.
  • Assist the Branch Manager in ensuring branch retail branding and merchandising is up-to-date and per specifications.


Salary to commensurate with experience.  Full-time position/direct hire.  Exceptional benefit package to include:  Medical, dental, vision, flexible spending allowance, 401(k), and tuition reimbursement.  Please apply through our website at: 
https://www.nihfcu.org/careers/how-to-apply.aspx.  EEOC/ADA.


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Full-Time and Part-Time Tellers

Immediate openings for 3 Full-Time Tellers & 1 Part-Time Teller! Prefer candidates with 2 years retail or large cash-handling experience.  Seeking highly dependable, professional candidates that are willing to fill in as on-call basis which is needed throughout all branches in DC and MD.  The purpose of the positions is to enhance branch coverage.  Exceptional cross-selling and sales experience with the ability to make referrals a plus.  Knowledge of Credit Union retail-banking principles and practices a plus.  Strong analytical skills and paying attention to detail a must.  High school diploma or equivalent with minimum 12-months Teller or retail-cash handling experience. Excellent verbal communication skills. Able to work extended hours on Fridays and Saturdays. Seeking individuals to cover up to 40 hours per week.  Full-time tellers will be Monday through Friday and some Saturdays.  EEOC/ADA.

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IT Security Analyst

NIH Federal Credit Union, with more than $550 million in assets, is currently seeking a highly-motivated individual for the Information Technology (“IT”) Security Analyst position. The IT Security Analyst will work under limited supervision of the SVP of IT and is responsible for supporting all facets of the information security of NIHFCU’s technical infrastructure, including all systems, servers, peripherals, interfaces and voice/data networks. This includes installation, operation and maintenance of NIHFCU’s security appliances, implementation of security solutions, and enforcement of policies and standards for all team members. The IT Security Manager supports the Information Technology team in the development of long term security technology strategies and the implementation of associated architectures and support infrastructures. This includes creation and enforcement of security policies, research, planning, coordination, implementation, as well as consulting and oversight for/of NIHFCU team members, contractors, and third party vendors. Responsible for research, evaluation, installation, maintenance, and troubleshooting of all information security related products. Oversee the performance of information security risk assessments and the development of mitigation solutions for security issues impacting the organization.
 
The well-qualified candidate will possess a BA/BS degree with a concentration in computer science or related degree. Must have and maintain active status as a CISSP (Certified Information Systems Security Professional). A Certified MCSE (Microsoft Certified Systems Engineer) or with 3-5 years of working experience installing and maintaining Windows networks is required. General understanding of Routers/Bridges, frame relay, ISDN, DSL, T1, and other communication methods. Certified Firewall administrator or 3-5 years demonstrated experience. . Familiarity with project planning methodology and willingness to work in a team environment to complete projects in a timely fashion. Must work independently on broad assignments and be capable of making decisions both involving projects as well as ongoing troubleshooting. Must work effectively with the Information Technology staff to negotiate equitable and reasonable division of duties. Good oral and written skills. Ability to obtain security clearance.

Salary to commensurate with experience. Full-time position/direct hire. Exceptional benefit package to include: Medical, dental, vision, flexible spending allowance, 401(k), and tuition reimbursement. Please apply through our website at: https://www.nihfcu.org/careers/how-to-apply.aspx. EEOC/ADA.



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Posted: April 9, 2015

PT Administration Assistant

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified energetic individual for our Part time Administration Assistant position. The well-qualified candidate will have a High School Diploma or GED and minimum of one (1) to two (2) years of experience in a financial institution and be able to work 8am-12noon, Monday-Friday, 20 hours per week.

This position reports directly to the Administration Manager and will operate under general supervision, but in accordance with all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, FCRA/FACTA established policies and procedures.

Duties pertain to:


Scanning and Records Management

  • Mortgage files archiving/scanning and inserts to electronic images.
  • Branch-records archiving/scanning and maintenance of member forms including signature cards, address changes, and member IDs.(Eg - Account Application/Address Change/ATM Rebates/Business Signature Card/Card Services/Death Certificate/Direct Deposit/IRA/Loanliner Plan/Marriage Certificates/Medallion Signature Guarantee/Member ID/Miscellaneous/OFAC/ Overdraft Notices/Power of Attorney and Trust Documents/Signature Card/Stop Payment/Transmittal Forms/W-8/W9).
  • Quality control and auditing of imaged documents.
  • Monitoring imaging processes and updated for enhancements.
  • Provides assistance and support to credit union staff in locating and delivering the requested recodes in a timely manner.
  • Follow up on issued recodes and auditing on existing records for safe keeping as per NCUA/BSA guidelines.
  • Updates imaging procedures as necessary and maintain knowledge and maintenance of Scanner and Image software.
  • Receive and document all boxes to be shipped to/from Iron Mountain and verify contents are appropriate for long term storage according to record retention policy.

Front Office

  • Issues/tracks Visitor and Temporary Employee badges.
  • Complete Badge Log Audit daily and maintain weekly/monthly reports.
  • Assist with parking validations for visitors, employees from other locations and board members. Prepare validation for evening meetings and deliver to parking attendant.
  • Ordering and keeping records of parking validation.

Mail Outgoing/Incoming

  • Process daily incoming/outgoing mail including sorting and allocating.
  • Monitor and maintain the postage machine.
  • Ensure adequate postage is applied at all times to machine.
  • Maintain sufficient shipping/mailing supplies for staff.
  • Process, sort, incoming/outgoing, inter-office and US Postal Service mail.
  • Receive, document, and deliver certified, express mail and packages as appropriate.
  • Assist with return mail by flagging bad addresses.
  • Coordinate inter-office delivery weekly basis.( not sure this will come under admin ).

Administration

  • Assemble and distribute monthly Board materials.
  • Assist shredding vendor in assuring all documents are properly destroyed.
  • Maintain in-house shredder and shred as needed.
  • Responsible for maintaining operation of shredder.
  • Order and stocking of all office and fulfilling employee request.
  • Order and maintain kitchen supplies including utensils, plates, and cups on a daily basis.
  • Maintain and replenish coffee machine.
  • Vendor related (vending machine/coffee machine/mail machine.)

Facility Support

  • Coordinate HQ facility maintenance request with the building management and make sure the request are fulfilled in a timely manner.
  • Prepare meeting area including reconfiguration and meeting setups.

General Duties

  • Assist members or the Corporate Services team as needed.
  • Provide assistance for special projects assigned by senior management.
  • Access Member or employee personal and financial information only as required by the job. Maintain the confidentiality and security of all Member or Employee personal and financial.
  • Provides leadership through personal actions and day-to-day management practices that support NIHFCU’s values.
  • Report to the Director, Administration & Risk Analysis or the SVP, Chief Administration Officer any actual or suspected fraud or financial dishonesty or wrong-doing involving Member transactions, employees, or NIHFCU.
  • Perform other related work as assigned and initiative using available resources to achieve established goals.

Competence with: Microsoft Office, Excel, and other software along with excellent communication, analytical, and interpersonal skills required.

 

Part-time position/direct hire. Please apply through our website at: https://www.nihfcu.org/careers/how-to-apply.aspx. EEOC/ADAA. Or send resume to jobs@nihfcu.org

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Core Systems Analyst

NIH Federal Credit Union, with more than $550 million in assets, is currently seeking a highly-motivated individual for a Core Systems Analyst position. A BS in an information technology discipline is strongly desired for the well qualified candidate.  Requires a minimum of five years experience working with various functions of operating client server technology and peripheral equipment in an operations center.
 
This full-time position is responsible to assist the Sr. Core Systems Analyst with primary support and administration of core online data processing system and related systems and applications.  The Core Systems Analyst (CSA) supports the activities of the Help Desk and coordinates required service and technical support for “Core-based” systems, utilizing system and organizational knowledge to facilitate problem resolution.  The CSA functions as junior administrator of databases and facilitates interface development and reporting using available software tools (SQL Server, Visual Studio, etc.)  The CSA may also serve as lead for special projects, thus requiring application of systems analysis skills, development and implementation of project plans, and coordination of staff.  
 
The duties pertain to:
• Assist with performing the daily, monthly, quarterly and yearly operations of the Summit system.  This includes, but is not limited to, notices, share-drafts, ACH,  yearly tax processing, special reports, sending/receiving transmissions, and all Summit related problems.  Participate in both mid-year and end of year HP-UX upgrades  including quality assurance test plan.  This includes, but is not limited to, new Spectrum binaries and UC4 Global job scheduler.  Assist with performing HP 9000 work  and related software upgrades, releases and patches for Summit and other systems.  Ensure smooth transitions between software releases and upgrades.
• Maintain and update the banking core applications with Visual Basic and C#.
• Assist with ensuring the integrity of the core system database by monitoring posting reports for accuracy and maintenance of various processing logs.  Postings  include, but are not limited to, credit cards, checks, loan transfers, statements, insurance and dividends.
• Facilitate the maintenance of software and hardware for all client workstations and select servers.  Maintain an image library for all unique workstation  installations.  Serve as second level help desk support for client hardware and software applications and network connectivity problems.
• Serve as a member of the Disaster Recovery Team.  Duties include revising contingency plans, preparation and maintenance of the hot site, facilitation of all tests, as  well as other related business continuity tasks. 
• Research and respond to internal inquiries and provide support for mission critical hardware, software and applications. Responsible for monitoring various systems for  error conditions requiring resolutions.
• Works closely with all levels of management and team staff in all departments to identify, and assist end-users in meeting corporate business objectives
• Develops and administers project plans as assigned.
• Provide first and second level help desk support as necessary. Access Member or Associate personal and financial information only as required by the job. Maintain the  confidentiality and security of all Member or Associate personal and financial.
• Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the  Bank Secrecy Act (BSA).
• Attend all BSA training or completes and passes all online BSA training tests as applicable.
• Report to the position supervisor, the Security Officer, the Audit/Compliance Manager, Human Resources Manager or to the complaint vendor any actual or suspected fraud  or financial dishonesty or wrong-doing involving Member transactions, Associates, or NIHFCU.
• The incumbent is required to work either on site or remotely outside of normal work hours to meet processing schedules and to execute maintenance and upgrades of  mission critical systems and hardware.  Considered to be on call “24 X 7”.
• Perform other related work as assigned and initiative using available resources to achieve established goals.
• The ability to be bonded.            

Special Support Requirement
The team member is required to work either on site or remotely outside of normal work hours to meet processing schedules and to execute maintenance and upgrades of mission critical systems and applications.  Additionally, the incumbent is on call 24 X 7.


Salary to commensurate with experience.  Full-time position/direct hire.  Exceptional benefit package to include:  Medical, dental, vision, flexible spending allowance, 401(k), and tuition reimbursement.  Please apply through our website at:  https://www.nihfcu.org/careers/how-to-apply.aspx.  EEOC/ADAA.

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Senior R. E. Loan Processor

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for a Senior R.E. Loan Processor position. The well-qualified candidate will preferably hold a college degree; have three (3) to five (5) years loan processing experience with 1st Mortgages and Home Equity Loans.

This full-time position is responsible for processing 1st and 2nd trust mortgage loans by gathering and analyzing, documentation required to facilitate the movement of those loans through to Underwriting and Closing as efficiently and timely as possible. To be a leader within the department and to help Management achieve department goals and objectives.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Issue Home Equity Loan Commitment to members and be the primary point of contact to discuss the logistics of the loan to include payments, terms, draw, etc.
  • Diligent monitoring of individual pipeline to ensure the timely moving of files in order to meet deadlines for rate locks, purchase contracts and any other applicable dates that must be met.
  • Respond to general and specific questions from borrowers/members and Loan Officers as it pertains to the status of their loans in progress and communicate any outstanding documents or issues that have arisen on the loan.
  • Re-disclosure of TIL and GFE to members as applicable throughout the loan process ensuring compliance with RESPA and Reg Z requirements.
  • Obtain necessary lending authority signatures in approval when terms of loans are outside of lending authority level.
  • Calculate housing debt to income and loan to value ratios independent of the information found in the mortgage system to verify accuracy and update if necessary.
  • Confirm that the terms of the loan and the applicants eligibility requirements conform to NIHFCU credit overlays.
  • Verify and analyze documentation received to include credit, paystubs, w-2s, personal tax returns, business tax returns, bank statements, retirement statements, property appraisals, AUS findings and any other necessary documents to determine adherence to NMA/FHLMC/NIHFCU/AUS guidelines and requirements.
  • Review any changes in loan terms, income, assets etc. and evaluate whether the changes will affect the decision and make necessary adjustments.
  • Order any necessary documents to ensure complete loan file for submission to underwriting including but not limited to an appraisal, flood cert, tax transcripts, title policy and Home Owners insurance.
  • Input and update all required loan information and data into LOS as documentation is received and reviewed.
  • Collaborate with management and loan officer on questionable loans to determine a possible course of action.
  • Review any changes to the loan transaction throughout processing and underwriting phases of the loan, determine if changes affect loan, resubmit to AUS, Secondary and Underwriting as necessary.
  • Interact closely with management, underwriting, closing, loan officers, members, title companies, real estate agents, and our AMCs to provide and obtain regular updates to achieve goals for production time, pull through and customer satisfaction.
  • Gather all the required documentation to clear the approval conditions set by the underwriter and ensure the accuracy of the documentation prior to passing file to Loan Closing.
  • Collaborate with Underwriting and Closing to ensure loans are underwritten and closed timely.
  • Generate the Adverse Action letter and advise borrowers of decision rendered when the loan does not confirm to underwriting standard or program guidelines and the loan cannot be restructure to cure the deficiency.
  • Instruct and train new loan processors in the daily duties required for the position.
  • Access Member or Associate personal and financial information only as required by the job. Maintain confidentiality and security of all Member or Associate personal and financial information.
  • Ensure that work results and processes comply with relevant laws and within established NIHFCU policies and procedures, including but not limited to the Bank Secrecy Act (BSA). Provide leadership through personal actions and day-to-day management practices that support NIHFCU’s core values.
  • Report any actual or suspected fraud or financial dishonesty or wrong-doing involving Member, Associates, or NIHFCU to the Security Officer, the Audit/Compliance Manager or the Vice President of Human Resources.
  • Serve as back up to the closer for closing and funding first and Home Equity Loans.
  • Be responsible for compliance with Federal, State, County, NCUA, NIHFCU, Private Investors, Freddie Mac/Fannie Mae and MI guidelines.
  • The ability to be bonded.
Salary to commensurate with experience. Full-time position/direct hire. Exceptional benefit package to include: Medical, dental, vision, flexible spending allowance, 401(k), and tuition reimbursement. Please apply through our website at: https://www.nihfcu.org/careers/how-to-apply.aspx. EEOC/ADA.


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HR Generalist

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for an HR Generalist position. The well-qualified candidate will preferably hold a bachelor's degree in the areas of human resources management, and/or business preferred. Society for Human Resources Management (SHRM-CP) Certification preferred. Five or more years of experience in Human Resources field preferred.

This position provides administrative assistance, coordination and administrative support to the Human Resources Director for the overall success of the Human Resources functions. The HR Generalist will assist the Director of Human Resources enhance the Human Resources Department in all areas related to: recruitment, labor relations, corporate training, benefits, and HR projects with the ability to maintain employee personal and financial information confidential required by this position.

The duties pertain to:

  • Assist the recruitment process in the areas of resume intakes, Affirmative Action Reporting for all applicants, organizing and filing related paperwork, handling all incoming recruitment emails and generic responses, interviewing process, preparing the accounting and IT documentation in the hiring process, and assistance with preparing the new hire orientation manual. Completes all new business card orders and prepares name badges for the new employees’ offices.
  • Assist the HR department in maintaining personnel documentation, HR personnel files review and audit, scanning, and filing. Manages and controls incoming correspondence, forms and assignments. Ensures that all documents requiring the supervisor's and Human Resources signatures are recorded. Reviews documents prepared for the supervisor's signature to ensure that the materials are grammatically accurate and that all supporting documents are provided. The ability to respond quickly to employee requests. Responsible for assisting with the maintenance of all employee/personnel transactions such as: new hires, training, promotions, anniversaries, birthdays, department transfers, reviewing of performance review calculations for accuracy.
  • Assist the Director of Human Resources with the development and the implementation of corporate training, mentoring, and other programs focused on professional development and growth. Assists in training material preparation for the training sessions related to: Typing, editing, copying, and organizing. Preparing the training sessions and training verification forms for each training session. HR Assistance does assist to monitor the calendar for employee attendance and reminders for training sessions.
  • Assist in monitoring HR requests that employees and management are responsible for completing in the areas of: Reviews, policies and procedures, benefit open-enrollment processes, and required training verification. HR Generalist is responsible for keeping all documentation scanned or saved on a spreadsheet and any documents that need filing into the personnel files. The ability to take on extra projects and duties to support all the Human Resources Department, with the ability to cross-train on all areas of human resources.
  • Carry out and complete in a timely manner, projects assigned by the HR Director. Projects can include: HR Feedback, Affirmative Action/EEO-1 Reporting, Personnel Records Audit. Supports HR in creating and revising HR procedures and programs. Making sure that all required employee compliance spreadsheets are updated.
  • Plan, organize and assist the HR Director with activities of the Human Resources Department including but not limited to: Work Life Balance opportunities such as: Employee Luncheons, Team Building Projects, and assistance with Quarterly Employee Meetings.
  • Seek to find and organize continued volunteer opportunities to support community projects with NIHFCU employees’ participation.
  • The ability to be bonded.
Salary to commensurate with experience. Full-time position/direct hire. Exceptional benefit package to include: Medical, dental, vision, flexible spending allowance, 401(k), and tuition reimbursement. Please apply through our website at: https://www.nihfcu.org/careers/how-to-apply.aspx. EEOC/ADA.

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HR Assistant

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for an HR Assistant position. The well-qualified candidate will is required to hold a high school or GED. One (1) to three (3) years of experience working in Human Resources or Administrative Assistant position preferred. Previous Data Entry and/or Filing Clerk experience preferred.

This position provides administrative assistance, coordination and administrative support to the Human Resources Director for the overall success of the Human Resources functions. The Human Resources Assistant will assist the Director of Human Resources and the HR Generalist to enhance the Human Resources Department in all areas related to: General HR duties as assigned and certain HR special projects as assigned with the ability to maintain employee personal and financial information confidential required by this position. This position has high expectations pertaining to professionalism, integrity and ability to multitask.

MAJOR RESPONSIBILITIES & DUTIES

HR Administrative Support:

  • Organize and file related paperwork.
  • Assist with preparing the new hire orientation manual.
  • Assist with HR Outlook Calendar events and setting up meetings, training sessions, interviews and invites through Outlook.

Personnel and Benefits Support:

  • Responsible for assisting the HR department in maintaining personnel documentation, HR personnel files scanning, and filing.
  • Manages and controls incoming correspondence.
  • Responsible for supporting updates in HR systems

Corporate Training Support:

  • Assists in training material preparation for the training sessions related to copying and organizing.
  • Processing the fully signed training verification forms for each training session.

HR Projects Support:

  • HR Assistant is responsible for keeping all documentation scanned and filing any documents into the personnel files.
  • The ability to take on extra projects and duties as assigned by the Human Resources Department, with the ability to cross-train on all areas of human resources.

Work-Life Balance Support/Voluntary Community Service Support

  • Assists the HR Department with activities including but not limited to: Work Life Balance opportunities such as: Employee Luncheons, Team Building Projects, and assistance with Quarterly Employee Meetings.

 

EDUCATION & EXPERIENCE

  • High School diploma or GED required.
  • One to three years of experience working in Human Resources or Administrative Assistant position preferred.
  • Previous Data Entry and/or Filing Clerk experience preferred.
  • Strong computer skills including Microsoft Office.
  • Effective communication skills (both verbal and written) to establish and maintain effective working relationships with employees.
  • The ability to be bonded.

REQUIRED COMPLIANCE COURSES

Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA). Attend all required training or complete and pass all online required training courses as applicable.

LANGUAGE & REASONING SKILLS

Must be able to critically think through and assess situations, work independently, possess the ability to organize and maintain employee records, and maintain a high degree of confidentiality when dealing with employees, employee records and sensitive business information. Strong professional ethics and sensitivity in dealing with confidential information is required.

MATHEMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, addition, subtraction, multiplication, and division in all units of measure using whole numbers, common fractions, and decimals. Ability to perform these operations using units of the United States Dollar (USD). Ability to calculate figures and amounts and work with statistical concepts.

REASONING ABILITY

Ability to understand and carry out basic instructions. The strong ability to pay attention to detail and commitment to complete high-quality workloads in a timely manner. Must have excellent interpersonal and organizational skills. Must be able to handle multiple tasks simultaneously while prioritizing important issues.

AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) and its AMENDMENTS ACT OF 2008 (ADAAA) SPECIFICATIONS


PHYSICAL REQUIREMENTS

Perform primary sedentary work with limited physical exertion and occasional lifting up to 25 lbs. must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS

Must be able to routinely perform work indoors in a climate-controlled private office with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS

Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.

Salary to commensurate with experience. Full-time position/direct hire. Exceptional benefit package to include: Medical, dental, vision, flexible spending allowance, 401(k), and tuition reimbursement. Please apply through our website at: https://www.nihfcu.org/careers/how-to-apply.aspx. EEOC/ADA.

           
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Controller

NIH Federal Credit Union with more than $550 million in assets is currently seeking a highly-qualified and energetic individual for a Controller position. The well-qualified candidate will preferably hold a CPA certification. A Master’s degree is preferred but a Bachelor’s degree in a pertinent field or ten (10) years equivalent experience in a financial institution is necessary, three (3) of these years as a supervisory or management role is preferred. Must possess a thorough understanding of the business cycle.

This full-time position is responsible for directing all Accounting Department activities for the Credit Union, ensuring GAAP compliance, supervises General Ledger and Financial Operations employees. Responsible for the company's financial statements, general ledger, maintain fiscal records, procedures, cost accounting, Payroll, Accounts Payable, Accounts Receivable, Financial Operations, Tax compliance, regulatory reporting and various special performance analyses of trends and identification of improved revenue or efficiency opportunities.

MAJOR DUTIES AND RESPONSIBILITIES

  • Recommends modifications and or develop strategy for the Executive Team review and decision. Implement, monitor and communicate strategy.
  • In conjunction with AVP Finance Investments co-authors the annual budget plan and tracking of performance to budget plan. Ensure the development of an effective, extended multi-year financial plan.
  • Sound, accurate and timely preparation of financial data reporting supporting organizational decisions, including regular and requested profitability reports.
  • Regular interactions with all levels of management to assess and respond to internal and external environmental conditions and in support of cross departmental projects.
  • Collaborates with an independent auditor and internal audit.
  • Provides, and or coordinates the document delivery needed to complete audits, exams.
  • Effective management of assigned department associates to motivate timely and accurate completion of duties, professional development, and engagement.
  • Ensure financial reporting systems, policies and practices are in alignment with Board and CEO policies, organizational values, GAAP, and Regulatory requirements.
  • Partner in the development of new products, pricing strategies and makes recommendations for earnings and competitive enhancements using research and analysis of organization, product and member profitability reports along with an understanding of internal and external trends and influences.
  • Make recommendations for revenue, efficiency management, and competitive enhancements.
  • Maintain, support, enhance and develop focused decision support systems, such as business line profitability measures, MCIF, and forecasting.
  • Supervise the Director, Account Operations and Senior Accountant; Assign work, communicate expectations, monitor performance and give formal and informal feedback regularly.
  • Ensure financial reporting, operations, business process’s alignment, asset liability management, forecasting, employee payroll programs, written procedures, and policies are in place to optimize efficiency and ensure accuracy and compliance with GAP and related regulatory requirements.
  • Responsible for establishing long range goals as they relate to the finance function and member monetary transaction function (payment systems). Submit updates and make recommendations to the EVP, CFO on a regular basis.
  • Present and interpret reports regularly for various levels of the organization that will enable focused decision-making.
  • Consult with cross-functional teams as the professional technical expert to analyze performance, assist in planning and provide analysis as deemed necessary to the Executive Team.
  • Participates in Board Meetings, and committee meetings as needed. Regular attendance and participation at the ALM Committee meetings.
  • Ensure upward and downward communication of organizational strategy implementation to finance and automated member transaction including coordination of resources for strategy implementation.
  • Serves as Trustee for the Credit Union Defined Benefit pension and 401k pension plans.
  • Establish and maintain systems and controls, which verify the integrity of all systems, processes and data footing to the General Ledger.
  • Access Member or Associate personal and financial information only as required by the job. Maintain the confidentiality and security of all Member or Associate personal and financial information.
  • Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).
  • Provide leadership through personal actions and day-to-day management practices that support NIHFCU’s values.
  • Report to the position supervisor, the Security Officer, the Audit/Compliance Manager, the Director, Human Resources or to the complaint vendor any actual or suspected fraud or financial dishonesty or wrong-doing involving Member transactions, Associates, or NIHFCU.
  • Perform other related work as assigned and initiative using available resources to achieve established goals.
  • The ability to be bonded.
Salary to commensurate with experience. Full-time position/direct hire. Exceptional benefit package to include: Medical, dental, vision, flexible spending allowance, 401(k), and tuition reimbursement. Please apply through our website at: https://www.nihfcu.org/careers/how-to-apply.aspx. EEOC/ADA.

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NIHFCU is an Equal Opportunity Employer.