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Contact Us

301.718.0208 or 800.877.6440 (toll-free)
  • 8 a.m. to 7 p.m. ET (Monday to Friday)
  • 8 a.m. to 1 p.m. ET (Saturday)
  • Closed on Sundays and Federal holidays

Unable to login to online banking? Call 800.877.6440
Lost or stolen ATM / debit card? Call 866.227.2670
Lost or stolen Credit card: For cards opened after 10/28/2015, call 800.449.7728; For cards opened prior to 10/28/2015, call 800.558.3424.
Hearing impaired (TDD/TTY): 301.881.5822
Other important phone numbers

branch information

For the hours and addresses of our various branch locations, please click on Branch & ATM locations.


contact us by email

For account-specific inquiries, login to Online Banking, click "Contact Us," then "Secure Message Center." In the Mobile App, tap "More," then "Secure Message Center."

If you are unable to login to send a secure message, please email nihfcu@nihfcu.org with any account inquiries.  Do not include sensitive financial information in your email, such as account number or social security number.

Mortgage and Loan Applicants: If you received instructions to submit documents for a loan or other transaction, click here.

contact us by mail

Find a mailing or payment address

other important information