doctor with heart gesture

Member Stories

We love our members. Hear what they are saying!

We Discovered Banking With Heart!

“Banking with Heart” is more than a tagline. It’s behind everything we do. Hear from just a few members who have discovered the NIHFCU difference for themselves, their families, and their businesses.

Cara

“They make me feel like I’m the only person they’re working with.”

Dr. Thornton

“When I needed help, my bank wasn’t there. NIHFCU was there”

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Until NIHFCU my experience of banking was impersonal. Through the attentive and caring people at NIHFCU, banking became about the customers’ needs – not just the interests of the system. Real people helping people.

Dr. Probegin

“My loan experience was outstanding. NIHFCU, they got your back.”

Margaret

“At the end of the day, I just had a great experience. Five-star level.”

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A financial adviser kindly and patiently helped me invest my inheritance a few months after losing a loved one. I know I cried in front of her, which was embarrassing for me, but she could not have been more sympathetic.

Wendy Teng

“NIHFCU cares about small businesses – the loan specialist was amazing!”

Mendel Lazerus

“I felt like I had a partner in my business.”

For closed captioning, click the “CC” icon on the video screen.

Share Your Banking with Heart Story

If you have an NIHFCU story to share, we’d love to hear from you. Fill out this form so we can consider your story for our website or other marketing. We may even contact you about filming a short video.