ATM & Branch Locations

Credit union members using an out-of-state ID at a shared branch location are required to complete a quick process to verify their identity before making withdrawals. ID Check is easy and aims to enhance protection against identity theft and fraud while keeping transactions simple and efficient.

On your cell phone and before your next shared branch visit, follow these steps:

1. Access this ID Check enrollment app: www.verify.coop.org
2. In the “Your Credit Union” field, start typing “National Institutes of Health” and once NIHFCU shows up, select us.
3. Where prompted, enter your account number, and the last four digits of your SSN.
4. Take photos of your government-issued ID. Follow the on-screen instructions. Grant camera access if necessary.
5. Take a selfie for verification.
6. Save your ID and photo to speed up future visits.
7. After the system authenticates your information, you will receive a 6-digit on-time passcode (it is valid for 20 minutes).
8. Show the code to the teller to complete your transaction.

Note: We encourage you to save your ID and photo. If you do, the next time you visit, you’ll receive your one-time passcode as soon as you scan the QR code at the shared branch location, skipping steps 2 through 6.

• GWU Hospital (lobby)
• NIH Building 31, Bethesda, MD (main entrance)
• NIH Building 45 (Natcher), Bethesda, MD (lobby)
• NIH NIAID, 5601 Fisher Lane, Rockville, MD (next to branch)
• NIH Clinical Center (next to branch)
• NIH Clinical Center, Bethesda, MD (B1 cafeteria)
• NIH 6701 Rockledge Drive (main lobby)
• NCI 9609 Medical Center Drive, Rockville (lower level)
• Rockville Metro Plaza branch, 111 Rockville Pike, Rockville, MD (vestibule next to front doors)
• Sibley Hospital (ground floor, C Building)
• Silver Spring, MD branch
• Suburban Hospital (main floor cafeteria)

Note: ITM operating hours are 9am-4pm (Monday through Thursday), 9am-6pm (Friday), and 9am-1pm (Saturday)