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Your Privacy Comes First

The National Institutes of Health Federal Credit Union is committed to safeguarding your personal information. Learn how we protect you.

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NIHFCU is committed to protecting your privacy. We will never initiate a request for personal information (i.e. account or loan numbers, passwords, social security or tax ID information) via email, text or social post, or by falsely requiring you to call a phone number different than our main lines.  If you receive such requests, do not respond, delete them immediately and notify us. We also strongly suggest that you do not share your Member ID, Password, or PIN with anyone ever.  IMPORTANT: If you have replied to an email or text message with your sensitive information, please call us immediately at 800-877-6440.