Checking & Savings

Checking Savings Investments


Vehicle Loans Credit Cards Mortgages Home Equity Student Loans Personal Loans Niche Loans Protection Programs Fellows Advantage Skip-A-Payment Business Loans

Digital Banking

Mobile Banking Mobile Payments Move or Send Money Online Banking Money Management Telephone Banking


Membership Security Center Community Engagement Resources Careers Insurance Programs Contact Social



We are here for you

If you have a question or concern regarding NIHFCU or your account, please contact us, and we will handle your inquiry in a timely and confidential manner.


Member & Account Services
301-718-0208 800-877-6440

Call center hours are Monday - Friday: 8:00am - 7:00pm (eastern) and Saturday 8:00am - 1:00pm (eastern)

Telephone Banking - Access 24
Card Services - 24 hours
(toll free)
Additional Card Services Phone Numbers
Cards Blocked due to Suspicion of Fraud 888-918-7313
CU Rewards 800-637-7728
Card Activation Number 800-631-3197
Credit Card PIN Selection 888-886-0083
Lost or Stolen Credit & Debit Cards
Debit and ATM Cards* 866-227-2670
Credit Cards 800-449-7728
* Visit any NIHFCU branch for immediate replacement of lost, stolen, or damaged Debit and ATM cards (lost cards are subject to a $5 replacement fee)
Auto & Consumer Loans - Sales and Service
301-718-4748 855-852-4748
Mortgage Services
Sales & Applications 855-203-4747
Servicing 301-718-4745
Individual Loan Counselor 855-203-4747
Business Services
Business Lending 877-398-4892
Business Deposits 800-877-6440
Business Credit Cards 301-296-2539
Insurance, Retirement & Investment - NIHFCU Wealth Advisors
301-296-0678 800-369-2862 ext. 4
Financial couseling
Free Financial Counseling 888-456-2227



For account-specific inquiries, or to submit loan or other documents containing sensitive information (i.e. account or social security number), please click here.

Online banking members, can also login to their account by selecting "Contact Us", then "Secure Message Center." In the Mobile App, tap "More", then "Secure Message Center."


For general NIHFCU and membership inquiries, please feel free to email us at For emails containing sensitive information (i.e. account or social security number), we recommend using secure messaging.


Mailing Addresses

Mailing Addresses
General Correspondence PO Box 6475
Rockville, MD 20849-6475
Deposits PO Box 10005
Irmo, SC 29063-5005
Mortgage Payments PO Box 10005
Irmo, SC 29063-5005
Loan / Equity Payments PO Box 10005
Irmo, SC 29063-5005
Visa Credit Card Payments PO Box 37603
Philadelphia, PA 19101-0603
New Accounts / Membership PO Box 6475
Rockville, MD 20849-6475
Human Resources / Employment 111 Rockville Pike
Suite 500Rockville, MD 20850
Supervisory Committee PO Box 1482
Rockville, MD 20850

Fax Numbers

Fax Numbers
Member Support Center 301-770-5372
Auto & Consumer Loans 301-296-3378
Mortgage Services 301-816-9237
Human Resources / Employment 301-296-3434