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NIHFCU Accessibility Statement

At NIH Federal Credit Union, we strive to create a positive online experience for all our members, including those who use assistive technologies or have disabilities. We believe that every person has the right to live with dignity, equality, comfort and independence. It’s all part of what we call Banking with Heart.

If you have any questions or comments about our website’s accessibility standards, or if you are having difficulty accessing, or any of our other digital tools, please contact us and we will assist you with the issue or work to make other arrangements for you to access the desired content.

                    Phone: 1-800-877-6440
                    Postal Address: PO Box 6475 (ATTN: Website Mktg) Rockville, MD 20849-6475


NIHFCU Official Accessibility Policy
At NIHFCU, we are committed to accessibility and digital inclusion. To assist us, we have chosen UserWay as our accessibility partner. UserWay’s Accessibility Widget is powered by a dedicated accessibility server and facilitates compliance with accessibility guidelines. The widget contains a variety of accessibility tools and can be accessed by selecting the accessibility menu icon that appears in the lower left corner of every page on our website.


Accessibility Standards
The W3C’s Web Content Accessibility Guidelines (WCAG) define a series of standards to  improve accessibility for people with disabilities. NIH Federal Credit Union strives to maintain standards in line with the Web Content Accessibility Guidelines Level A and AA.


Browsers, Operating Systems, and Assistive Technologies
At NIHFCU we recommend using the most current versions of all browsers, operating systems, and assistive technologies to access our website. Keeping these updated will ensure that you have the most options available for accessibility.


Technical Requirements relies on HTML, CSS, and JavaScript for it to work properly. If any of these technologies are not supported by, or turned off in your web browser, computer/mobile device, operating system, or assistive technology, it may cause to behave in an unintended way.


Please note that our website does contain links to web pages hosted by third parties. We do not make representations regarding the accessibility of third-party websites and we are not able to resolve accessibility barriers on such websites. Although it is our goal to maintain the standards outlined above, it is possible that due to ongoing changes to our website’s content or accessibility standards, some content may not have yet been fully adapted to these standards. If you encounter a barrier in accessing any of our website content, please contact us and we will assist you with the issue or work to make other arrangements for you to access the desired content.