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CompleteCare Checking - the "do everything" checking account

With its unique lifestyle perks, important personal safety features, and money-saving financial benefits, CompleteCare checking is…well…truly complete.

See all that is included below!

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EXCLUSIVE LIFESTYLE PERKS

Cellular Phone Protection - Learn More

  • Theft and repair coverage for the first four phones on your bill, up to $600 per claim (maximum of $1,000 per account every 12 months).1

  • Cell phone bill must be paid through your CompleteCare checking Account.

 

Roadside Assistance - Learn More

  • 24-hour coverage for U.S. roadside assistance services, 1 including towing, flat tire assistance, fuel/oil/fluid delivery, dead batteries, and locksmith services.

  • This benefit pays up to $100 per event, with a maximum of two occurrences per 12-month period.

Food, Fun and Travel Discounts - Learn More

  • Thousands of exclusive money-saving discounts, including restaurants, travel, movie theaters, amusement parks, auto maintenance, sporting events, retailers, and more.

  • Instantly redeem and print coupons online or access discounts from a mobile device.

RideShare Protection - Learn More

  • Using a rideshare service has become increasingly popular in most areas. As the popularity of using these services increases, it is important to remember that accidents can happen when traveling. RideShare Protection can help should the need arise for incidences in the U.S.

Travel costs for rideshare must be paid for through your CompleteCare checking account or your NIHFCU credit card.

Debit Advantage: Buyer’s Protection & Extended Warranty - Learn More

  • Buyer’s Protection covers items for 90 days from the date of purchase against accidental breakage, fire, or theft.

  • Extended Warranty 1 extends the U.S. manufacturer’s original written warranty up to one full year on most new retail purchases if the warranty is less than five years.

Item(s) must be purchased entirely with your NIHFCU debit card linked to your CompleteCare checking account for coverage and receipts must be in English or Spanish.
CRITICAL PERSONAL SAFETY & SECURITY BENEFITS

ID Theft Resolution and Expense Reimbursement Coverage - Learn More

If you every fall victim to ID Theft, CompleteCare checking members are eligible to receive:

  • Comprehensive Identity Theft Resolution Services:You’ll be assigned your own dedicated fraud specialist who will help you every step of the way until your identity is restored.
  • ID Theft Expense Reimbursement Coverage: 1, 2 Receive up to $10,000 to help pay expenses, clear your name and restore your identity, should you become the victim of identity fraud.

Dark Web Monitoring - Learn More

  • Dark Web Monitoring, also known as cyber monitoring, is an identity theft prevention product to monitor your personal information on the dark web and receive alerts when your registered information 2 is exposed online.

(Registration/activation required.)

 

Identity Monitoring - Learn More

  • Monitoring of more than 1,000 databases and public records to identify suspicious activity, including credit header information, phone records, United States Postal Service records, and more. Monthly scans determine overall risk rating; high-risk scores are notified. 2

(Registration/activation required.)

CyberRecover powered by DynaRisk - Learn More

  • 24/7 access to personal cyber advocates who can help defend against extortion, ransomware, online fraud, gaming security risks and more. Stay protected with expert support when you need it. 2

Daily Credit Score & Monitoring - Learn More

With My Credit Rx powered by SavvyMoney® you can:

  • Check your credit score, view your credit report, set up credit monitoring updates and much more, 24/7 inside online banking or our mobile app.

  • Monitor your credit report and be informed by email when there are any changes detected to your credit profile.

Lean more about My Credit Rx and enroll.

FINANCIAL AND MONEY-SAVING BENEFITS

Early Pay Day - expedited direct deposits! - Learn More

  • Set up eligible direct deposits with your employer, Social Security, or Retirement Benefits to automatically get paid up to two days early, to help your cash flow, budget and expense management.

No NIHFCU fees at any ATM, nationwide - Learn More

  • NIHFCU will not charge you any fees when you withdraw money from your NIHFCU accounts at any ATM– not our ATMs, or those of any other financial institution, in the U.S. 4

Search for any NIHFCU or any of our 30,000 network ATMs

NIHFCU loan discounts - Learn More

  • Get 0.25% off of your approved rate on select NIHFCU loans when you use automatic-debit payments from an NIHFCU savings account or your CompleteCare Checking account.. 5

Mortgage Closing Credit - Learn More

Get a special $500 discount when you close on an NIHFCU first mortgage.

Note: One $500 closing credit per mortgage loan.

Free Domestic and International Wire Allotment - Learn More

Send and receive wires with no NIHFCU fees as follows:

  • All incoming domestic and international wires are free of NIHFCU fees.

  • 2 outgoing domestic wires per month are free of NIHFCU fees.

Note: A fee still applies for all international outgoing wires.

Free Cashier's Check Allotment - Learn More

Receive one free cashier’s check per month.

Free annual box of checks - Learn More

  • Receive one standard box of free checks per year. (Additional cost for premium/custom checks as well as for additional orders outside the complimentary allotment applies.)

To order checks login to online banking or call 1-800-877-6440.

No paper statement fee - Learn More

E-statements are strongly recommended for safety, convenience and to help the environment. However, if you prefer a paper statement, CompleteCare members can receive them without the $2 per cycle fee.

OTHER GREAT STANDARD FEATURES

Visa Debit Rewards - Learn More

Shop with your NIHFCU Visa Platinum Debit Rewards card for two easy ways to great rewards!

  • Earn points on all your everyday purchases. 6

  • Earn more points when you select CURewards® offers from popular retailers and online merchants.

Visit CURewards to register your card, view special offers, and redeem points for merchandise, travel, gift cards, cash, or to donate to charities.

Send Money with Zelle - Learn More

Zelle® is a fast, easy and safe way to send money to, or receive money from, people you trust with a bank account in the U.S.

Learn more about using Zelle and get started!

Overdraft Options - Learn More

At NIHFCU, we know that mistakes can occur and we offer several options that can provide assistance, including basic overdraft protection, a personal line of credit, Courtesy Pay and Courtesy Pay Plus.

Learn more about these overdraft options.

Free NIHFCU mobile app - Learn More

Use our highly-rated mobile app for easy and fast management of your accounts, including:

  • Mobile depositing

  • Activate account alerts

  • View account balances and transactions

  • Set up transfers and make payments

  • Control access to your NIHFCU debit card (and credit card if you have one)

  • Track expenses and set up savings goals

  • Check your credit score with My Credit Rx

  • And much more

Download the NIHFCU Apple App

Download the NIHFCU Android App

I NEED THIS! TELL ME MORE!

Is there a minimum deposit required to open this account? - Learn More

Yes, an initial minimum deposit of at least $50 is required to initiate your CompleteCare Checking account.

Is there a monthly fee? - Learn More

This is your choice. 

  • A nominal monthly fee of just $6.95 (or the equivalent of less than 23 cents per day) applies to have access to all of the exceptional CompleteCare Checking benefits.

OR

  • To waive the fee, maintain an Average Daily Balance of at least $20,000 in this account during the statement cycle.

 

How do I apply for this account? - Learn More

If you are a current NIHFCU member opening a new checking account:

If you are a current NIHFCU member with an existing NIHFCU checking account, and want to switch to CompleteCare checking:

If you are not yet a NIHFCU member and want to get started:


All are welcome to open their accounts at any NIHFCU branch, or call 1-800-877-6440 for additional support.

How easy is it to switch my direct deposits and automatic payments to NIHFCU? - Learn More

Once your NIHFCU checking account is established, moving your direct deposits and automatic payments to us is very easy with our online ClickSwitch system. It can save you a ton of time and also help you avoid the hassle of annoying forms and the fear of missing a payment or losing a deposit.

Visit our ClickSwitch page to learn more. Or, stop by any NIHFCU branch or call 1-800-877-6440 for additional support.

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BasicCare Checking

A straightforward option for those looking for a standard checking account to meet their transactional needs!

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BasicCare Features

  • No minimum initial deposit required and no monthly fees.

  • No NIHFCU fees at any ATM, nationwide – not our ATMs, or those of any other financial institution, in the U.S. 4

  • Get 0.25% off of your approved rate on select NIHFCU loans when you use automatic-debit payments from an NIHFCU savings account or your BasicCare Checking account. 5

  • Receive one free cashier’s check per month.

  • Visa® Debit Rewards – earn points 6 and redeem for cash, gift cards, merchandise, and more.

  • Daily Credit score and credit tools (requires enrollment in My Credit Rx.)

  • Send money in the moment with Zelle®  click here to learn more and get started.

  • Overdraft protection options.

  • Free App with mobile deposit, account alerts, card controls, check your credit score, view balances and transactions, and more.

BasicCare vs. CompleteCare

Our BasicCare checking account is a great standard option for your basic checking needs.

However, with BasicCare checking, you will be missing out on virtually all of the CompleteCare checking benefits outlined above, including:

  • All the lifestyle perks.

  • Most of the safety features such as ID Theft resolution and expense reimbursement coverage, dark web and identity monitoring, and CyberRecover.

  • Most of the financial benefits such as early direct deposit, free wire allotment, annual box of free checks, paper statement fees avoidance and the mortgage closing credit.

How do I apply for this account?

If you are a current NIHFCU member opening a new checking account:

If you are a current NIHFCU member with an existing NIHFCU checking account, and want to switch to CompleteCare checking.

If you are not yet a NIHFCU member and want to get started:


All are welcome to open their accounts at any NIHFCU branch, or call 1-800-877-6440 for additional support


Once your NIHFCU checking account is established, moving your direct deposits and automatic payments to us is very easy with our online ClickSwitch system. It can save you a ton of time and also help you avoid the hassle of annoying forms and the fear of missing a payment or losing a deposit.

Visit our ClickSwitch page to learn more. Or, stop by any NIHFCU branch or call 1-800-877-6440 for additional support.

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Open your account today!

Whether you choose CompleteCare with all its extraordinary perks or BasicCare for a standard account, NIHFCU checking accounts provide the financial wellness you deserve. Open yours today!

Speak to a specialist

Rates, fees and terms as of June 15, 2025 and subject to change without notice

Financial wellness begins and ends with the facts. Here’s what you need to know.
Checking account programs and terms are subject to change or cancellation at any time. Certain restrictions apply. Some benefits require registration and activation.
1  Special program notes. The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the Benefits described. Please refer to the actual Guide to Benefit and/or insurance documents for complete details of coverage and exclusions. Coverage is provided through the company named in the Guide to Benefit or on the certificate of insurance. Some Benefits require authentication, registration, and/or activation, and may not be available outside of the U.S. Insurance products are not insured by NCUA or any Federal Government Agency; not a deposit of or guaranteed by the credit union or any credit union affiliate.
2 Benefits are available to personal checking account owner(s), and their joint account owners, subject to the terms and conditions for the applicable Benefits. Benefits are not available to a “signer” on the account who is not an account owner or to businesses, clubs, organizations, and/or churches and their members, or schools and their employees/students. For revocable grantor trusts, Benefits are available only when a grantor is serving as a trustee and covers the grantor trustee(s). For all other fiduciary accounts, Benefits are available to the beneficiary, who must be the primary member. (Fiduciary is not covered).
3 With Early Payday, NIH Federal Credit Union may make incoming electronic direct deposits made through the Automated Clearing House (ACH) available for use up to two days before the scheduled payment date. Not all direct deposits are eligible for Early Payday. Early availability of direct deposits is not guaranteed and may vary from deposit to deposit. Early access to funds is dependent on submission of direct deposits by payor with a discernible description and standard fraud prevention restrictions. Whether we make funds available early depends on when we receive the payor’s payment instructions, any limitations we set on the amount of early availability, and standard fraud prevention screening. Early Payday is available for personal accounts only. Eligible direct deposits are limited to electronic direct deposits of items such as your payroll, pension and government benefit payments made through the Automated clearing House (ACH) to your personal account. Other deposits or credits to your account, such as deposits of funds from person-to-person payment services (e.q., Zelle, Venmo, PayPal, or CashApp transfers), check or mobile deposits, and other online transfers or electronic credits are not eligible for Early Payday. If NIH Federal Credit Union makes funds available early through Early Payday and the payor reverses or requests a return of the deposit, or the funds are otherwise uncollected by NIH Federal Credit Union, NIH Federal Credit Union may debit your account for the deposit amount previously made available early, which may draw your account into a negative balance. Some Exceptions Apply: Due to IRS tax reporting requirements, the service may not always be available (for example, Early Payday deposits will not be available to members the last two business days of December).
4 A surcharge fee may still be assessed by the owner of a non-NIHFCU ATM that is not part of our surcharge-free network.
5 Cannot be combined with any other offer and the total discount cannot fall below the lowest rate available at the time of the loan’s origination. If automatic payment ceases before loan is paid in full, the interest rate will increase by 0.25%.
6 Earn 1 reward point for every $5 spent (net after returns) using your NIHFCU debit card for qualifying signature and PIN-based purchases.